J.D. Power Archives - ZubuBrothers

Insurers up their digital game for rate shoppers

Insurers up their digital game for rate shoppers | Insurance Business America Technology Insurers up their digital game for rate

J.D. Power releases data on insurance customer loyalty | Insurance Business America Insurance News J.D. Power releases data on insurance

Erie Insurance scored 38 points above the industry average in customer satisfaction with the home insurance claims experience. It ranked

Erie Insurance ranked the highest among personal lines insurers in J.D. Power’s 2022 US Independent Agent Satisfaction Study.

The report – produced by J.D. Power in partnership with TransUnion – suggested that consumers have taken note of the

“But many customers are facing clunky interfaces, infrequent updates and frustrating workflows that force them to pick up the phone

As the volume of vehicle collisions is slowly returning to pre-pandemic levels, with repair costs rising to all-time

Small business insurance customer satisfaction levels took a hit during the onset of the COVID-19 pandemic and have

A record number of serious collisions, spiking used-vehicle prices and rising repair costs have forced auto insurers to